Help & support
Something not working? We are a small team and we read every message.
Email us
Write to support@getjamdrop.com. Tell us what you were trying to do (post a song, join a Jam, install the add-on, and so on) and what happened instead.
Quick answers
- How do I post? See the how it works guide for phone and computer steps.
- How do follows & alerts work? Follow people guide (songs, playlists, and live Jams).
- Spotify add-on not connecting? Link your account again and keep the tab open for a few seconds.
- Privacy questions? Read our privacy policy.